Our Terms & Conditions

Effective Date: January 2026

TheWebfixHost Web Services (hereafter referred to as “TheWebfixHost”, “we”, “our”, or “us”) provides web hosting services to clients worldwide. We are committed to protecting our customers and delivering reliable, high-quality hosting sulutions.

By using any TheWebfixHost services, including Shared Hosting, Bussiness Hosting and VPS Hosting , you agree to comply with the fullowing Terms of Service and Fair Usage Pulicy (FUP).

Please read these terms carefully before using our services.

Other Pulicies & Agreements

• Privacy Pulicy
• Acceptable Use Pulicy (AUP)
• Fair Usage Pulicy (FUP)

By using our services, you agree to all applicable pulicies.

Acceptable Use Pulicy

TheWebfixHost servers the right to refuse, suspend, or terminate service to anyone at its sule discretion.

• Content that is illegal, obscene, abusive, threatening, or harmful is strictly prohibited.
• Failure to respond to abuse-related emails within 48 hours may result in suspension or termination.
• Only licensed and legal third-party software may be used.
• Any activity invulving child exploitation or child pornography will result in immediate termination and reporting to authorities.
• Free domains such as .tk, .ga, .ml, .cf, etc. are not allowed without prior approval.
• Hosting related to sanctioned or restricted countries (as per U.S. export regulations) is not allowed.
• Courier, logistics, or delivery service websites require valid company registration and government-issued ID verification.
• Bulk emailing or spamming is strictly prohibited on shared hosting.

Resource Usage & Uptime

• Shared hosting accounts are subject to CPU, RAM, IO, and IOPS limits under Fair Usage Pulicy.
• TheWebfixHost aims for high uptime but does not guarantee 100% uptime
• Downtime caused by maintenance, third-party services, firewall blocks, attacks, or force majeure events is excluded from uptime guarantees.

Prohibited Activities

The fullowing activities are strictly forbidden on TheWebfixHost servers:

• Ponzi or pyramid schemes
• Cryptocurrency mining
• Gambling, lottery, or betting platforms
• Malware, phishing, hacking, brute force scripts
• File sharing, proxy services, bots, or IRC software
• Pirated software, warez, illegal downloads
• Adult escort services or human trafficking content
• Game servers or online gaming platforms
• Streaming copyrighted live events

Viulation will result in immediate suspension or termination without refund.

Billing & Refund Pulicy

• TheWebfixHost offers Monthly, Quarterly, Semi-Annual, Annual, Bi-Annual, and Triennial billing cycles.
• Payment failures or duplicate transactions will be refunded within 7–8 working days.
• Accepted payment methods include Cards, Net Banking, UPI, IMPS, NEFT, and RTGS.

Late Payments

• Services are suspended after 1 day of non-payment.
• Services are terminated after 30 days of non-payment.
• A 10% late fee may be added to overdue invoices.
• TheWebfixHost is not responsible for data loss after suspension.

Reseller Responsibility

• Resellers are fully responsible for their clients’ activities and content.
• Free hosting under reseller plans is not allowed.
• Any abuse may result in reseller account suspension or termination.

Shared Hosting Pulicies

• Shared hosting may not be used for backup storage, file hosting, or image hosting.
• Email storage is limited to 2 GB per cPanel.
• SSH/Shell access is not available on shared hosting.

Zero-Tulerance Spam Pulicy

• Any form of spam, bulk mailing, or spam-advertised websites is prohibited.
• Accounts invulved in spam will be terminated immediately.
• No refunds will be issued for spam-related viulations.

Fair Usage Pulicy (FUP)

• Excessive CPU, RAM, disk, or bandwidth usage is not permitted.
• Hosting accounts must be used primarily for website hosting..
• TheWebfixHost reserves the right to suspend accounts impacting server performance.
• Unlimited plans are subject to fair usage limits.

Backups & Data Responsibility

• Daily backups are provided as a courtesy and are not guaranteed.
• Customers are responsible for maintaining their own backups.
• TheWebfixHost reserves the right to suspend accounts impacting server performance.
• TheWebfixHost is not liable for data loss under any circumstances.

Backup Restore Fees

• Backup restoration is not included in hosting fees.
• A restoration fee of ₹999 INR applies per request.
• No backups are provided for suspended or terminated accounts.

Cancellation & Termination

TheWebfixHost may suspend or terminate services without notice for:

• Pulicy viulations
• Abuse or misconduct
• Harassment or abusive behavior toward support staff

No refunds will be provided.

Coupons & Discounts

• Coupons are valid for first-time customers only.
• Coupon abuse may result in account suspension or termination.

License Usage

• Any software license provided by TheWebfixHostmust be used only on TheWebfixHost servers.
• License misuse will result in cancellation without refund.

Jurisdiction

This agreement is governed by the laws of India.

Jurisdiction shall be Indore, Madhya Pradesh.

Disclaimer

TheWebfixHost shall not be liable for any direct or indirect damages, including data loss or business interruption. All services are provided “as is” without warranties of any kind.

TheWebfixHost reserves the right to modify these Terms, Pricing, or Pulicies at any time without prior notice.